CONVENIENCE STORE ASSISTANT MANAGER-Sycuan Market
Company: SYCUAN CASINO
Location: El Cajon
Posted on: February 23, 2021
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Job Description:
The ancestors of the Sycuan Band of the Kumeyaay Nation existed
many centuries ago as a community of people...a Tribe living
together, farming, hunting and fishing to survive.
Much has changed since that time. Today the Sycuan Tribe governs
its Reservation, owns and operates a Casino and a Golf Resort, and
owns a number of other business ventures in the San Diego
Region.
One attribute that remains unchanged, however, is Sycuan's sense of
community. Sycuan is more than just a business. Sycuan is a
community of people working together toward a common goal. Whether
you work in our state-of-the-art Casino, our beautiful Resort, or
become a staff member in our Tribal Government division, you will
be part of the Sycuan family.
Job Purpose:
Manages the day-to-day operations and duties of the convenience
store and smoke shop and maintains the facility in good working
order on assigned days and during assigned shifts in the absence of
the Store Manager
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or
changed at the sole discretion of Sycuan Management at any
time)
1. Manages efficiency of convenience store and smoke shop
operations at the direction of the Store Manager by routinely
reviewing sales volume and transaction counts, scheduling staff to
ensure adequate coverage to meet customer demand, assigning duties
to staff as needed, monitoring customer service delivery and
quality, ensuring team members follow established policies and
procedures, providing guidance and direction to staff as needed,
communicating pertinent store information to staff in a timely
manner, and assisting team members with duties as needed. -
2. Ensures customers receive courteous, efficient and friendly
service by remaining present and visible in the store, proactively
working with team members to ensure service excellence, practicing,
promoting and supporting established service standards, responding
to team member and customer inquiries and concerns as they arise,
and ensuring store is clean and safe at all times.
3. Manages store inventory and e nsures inventory accuracy and
correct merchandise pricing by receiving inventory orders using
established procedures, updating product levels and retail/cost
pricing in office pricebook application, and following established
shelf pricing procedures; by ordering, receiving and counting
shipments according to established procedures, examining shipments
to ensure merchandise received is correct and undamaged, returning
merchandise as needed according to established procedures, ensuring
invoice and pricing information is entered into the database
accurately and in a timely manner, displaying merchandise in a
visually appealing manner to maximize sales potential,
requisitioning additional merchandise as inventory and sales levels
dictate, maintaining accurate records of shipments, inventories,
pricing and related business document, and working with the
inventory service-provider to conduct periodic inventory counts and
audits and investigate and resolve inventory discrepancies.
4. Manages fuel operations by monitoring daily fuel sales volume,
ensuring fuel supplier provides product as needed and at necessary
inventory levels, reviewing bills of lading and invoices for
accuracy, assuring daily inventory readings and system checks are
completed for inventory control and regulatory compliance,
monitoring actionable events/alarms, and responding to
events/alarms according to established procedures.
5. Maintains a clean and safe facility by reviewing policies,
procedures, and regulations, ensuring team members observe
regulatory and health and safety policies and procedures, ensuring
all areas of the store both internal and external are clean and
free of debris, checking machines and equipment routinely to
confirm they are in working order, contacting service/repair
providers as needed, confirming completion of requested work,
reviewing service/repair provider work orders and invoices for
accuracy, ensuring required inspections and routine maintenance are
conducted in a timely manner and initiating corrective action as
needed
6. Provides accounting of store transactions and activities by
ensuring cashier stations are opened and closed according to
established procedures and transactions are processed accurately,
balancing and reconciling cash, credit receipts and sales
transactions, reporting unresolved discrepancies to the Store
Manager, completing shift reports and paperwork accurately and in a
timely manner, maintaining organized filing system for reports and
documents, and entering time and attendance information into
HR/Payroll system according to established procedures.Reconcile
shift, daily, sales and tender type reports, researching and
reporting discrepancies, generating designated management and
analysis reports, and forwarding reports to the Tribal Accounting
Department-
7. Develops team members under the direction of the Store Manager
by training new team members, monitoring and evaluating team member
performance, providing staff with additional guidance and training
as needed, and providing counseling, guidance and corrective action
as needed.
8. Assists Store Manager with hiring qualified team members by
communicating staffing needs and advertising requirements to the
Store Manager.
9. Ensures accurate and timely payment of invoices by verifying
invoices reflect actual merchandise/supplies received, entering
data into accounting database, and forwarding paperwork to the
Tribal Accounting Department for processing.
Job Specifications:
Education and Experience:
Essential:
Essential:
Direct: Store Sales Associate, Store Lead Sales Associate
Indirect: Deli Sales Associate
If you enjoy being part of a community dedicated to creating a
memorable guest experience, we invite you to explore career
opportunities with Sycuan and join our winning team! Associated
topics: assistant manager, department supervisor, general manager,
leader, major gift officer, manager, principal, retail store
manager, sales lead, senior manager
Keywords: SYCUAN CASINO, El Cajon , CONVENIENCE STORE ASSISTANT MANAGER-Sycuan Market, Executive , El Cajon, California
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