Guest Service Representative (Overnight) - The Westin San Diego Gaslamp Quarter - (21030830)
Company: Marriott International, Inc.
Location: El Cajon
Posted on: April 9, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. The Westin San Diego Gaslamp Quarter
located at 910 Broadway Cir, San Diego, CA 92101, United States is
hiring a Guest Service Representative (Overnight). Responsibilities
include: Welcome to our family As a world-class leader in the
travel industry, theres no better place to make your mark. If you
have the natural ability to communicate and enjoy working with
others, we welcome you to join our global family. Here, you will
find a place where your personality and ideas are as appreciated as
the work you do. Each day will open your mind to a world of
possibilities, growth opportunities and the chance to meet people
from all corners of the globe. The impact youll make No matter
whether a guest arrives weary from their travels or excited for a
vacation, you know what to do to make them feel at home. They will
appreciate the pristine lobby, your warm welcome, and your
efficiency in getting them checked in and pointed in the right
direction. When they know you genuinely care about the quality of
their stay, you are operating at a level of excellence. What youll
do Organize, confirm and process guest check-ins/ check-outs and
adapt for any changes Secure payment, verifying and adjusting
billing as needed Provide guests with room and hotel information,
directions, amenities and local interests Run daily reports,
reviewing to see what needs to be communicated to the next shifts
staff Complete cashier and closing reports, counting the bank at
the end of each shift securely Accept and record wake-up calls,
delivering to the right department Communicate any emergency, lost
item or theft to proper security staff and/or authorities Keep
contingency lists in case of emergency and communicate any
necessary messages Perks you deserve Well support you in and out of
the workplace by offering: Team-spirited coworkers Encouraging
leadership Support to live a life of wellbeing and happiness
Opportunities to serve and give back to the community Discounts on
hotel rooms, gift shop items, food and beverage Recognition
programs What were looking for A warm, people-oriented demeanor A
team-first attitude A gift for paying attention to the smallest
details This role requires compliance with quality assurance
expectations and standards. You may be required to stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. Youre welcomed here Our highest priority is making you
feel as welcome as our guests. We want you to feel comfortable
being yourself and to know youre important to us. Youll make an
impact in your role, and for that, youll be appreciated and valued.
Apply now at
https://jobs.marriott.com/marriott/jobs/21030830?lang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., El Cajon , Guest Service Representative (Overnight) - The Westin San Diego Gaslamp Quarter - (21030830), Hospitality & Tourism , El Cajon, California
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