Insurance Customer Service Representative

Company: WASSAN ALTANAKCHI-Farmers Insurance Agency
Location: El Cajon
Posted on: May 16, 2022

Job Description:

Job DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time with paid training. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.Bilingual: Arabic language is preferred Prior experience is necessaryApply for the position today by completing the form and completing the assessment.BenefitsBonus OpportunitiesWeekends OffTuition ReimbursementHolidays OffPaid Time Off (PTO)Career Development & GrowthResponsibilitiesProcess customer policy change requests.Verify phone numbers, addresses and email addresses with each customer contact and update customer information.Answer incoming phone calls on the first ring.Schedule appointments for sales staff to meet prospective customers.Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.RequirementsMust have Property and Casualty license Prior Insurance experiencePossess an upbeat, positive and enthusiastic attitude.Proficiency to multi-task, follow-thru and follow-up.Great Customer Service Skills.Driven and goal-oriented individual.Ability to tactfully handle stressful and difficult situations.Arabic language is preferred

Keywords: WASSAN ALTANAKCHI-Farmers Insurance Agency, El Cajon , Insurance Customer Service Representative, Hospitality & Tourism , El Cajon, California