Senior Events Manager - Catering
Company: Marriott Hotels Resorts
Location: Chula Vista
Posted on: April 1, 2026
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Job Description:
Description JOB SUMMARY Directly assist the Assistant Director
of Convention Services by providing support to the operation of the
Convention Services department. Manage and coordinate Convention
Services activities and services to promote the smooth execution of
all conventions, functions and events requiring meeting services.
CANDIDATE PROFILE Education and Experience • High school diploma or
GED; 6 years experience event management, food and beverage, sales
and marketing, or related professional area. OR • Bachelor’s degree
from an accredited university in Hotel and Restaurant Management,
Hospitality, Business Administration, or related major; 3 year
experience in the event management or related professional area.
CORE WORK ACTIVITIES Managing Operations • Manage and coordinate
Convention Services activities associated with planning,
supervising and executing events for more complex and high touch
convention and event groups to include sales, negotiations and
conflict resolution. Plan and develop programs, agendas, and
services according to client requirements. • Communicate all group
specifications and history to the appropriate operational
departments. Ensure that all specifications are implemented and
executed to established guidelines. • Partner with senior
department leadership to implement process improvements designed to
increase client satisfaction and operational efficiencies. •
Accurately forecast group revenues according to established
guidelines. • Promote the proper use of function space, exhibit
hall and overall event space. • Maximize group revenue by referring
available goods, services, attractions, and sub-contractors to
convention groups. • Assist with the training and development
initiatives for the Convention Services staff. Verify that advanced
knowledge of conventions and meeting industry and familiarity with
current trends are maintained throughout the department. • Oversee
contracted group room blocks to include cutoffs, attrition, etc. •
Plan and develop convention programs, resumes, agendas, and
services utilizing the Sales and Catering system according to
client requirements and established guidelines. • Create external
communications to include contract addendums, introductory letters,
appropriate property information, and tentative schedule of events
for assigned convention groups. • Host Planning Meetings, Site
Inspections, Pre-Convention Meetings as outlined in convention
services departmental guidelines. • Promote client satisfaction
through the smooth execution of all assigned conventions as
measured by pre and post event survey data. Promoting Exceptional
Customer Service • Communicates all details of catering events to
operating departments and customers. • Manages the quality process
in areas of customer service and employee satisfaction. Conducting
Human Resources Activities • Provides constructive coaching and
counseling to employees. • Directs the development, training, and
mentoring of employees. • Demonstrates knowledge of how and when to
impose deadlines and delegate tasks. • Motivates and provides a
work environment in which employees are productive. • Listens and
responds to employee's needs. • Manages group or interpersonal
conflict situations effectively. • Develops and manages hourly
employees. • Adheres to EEO and AA policies. $5,000 Sign-on bonus
At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to
opportunity. We actively foster an environment where the unique
backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law.
Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable
federal, state and local law.
Keywords: Marriott Hotels Resorts, El Cajon , Senior Events Manager - Catering, Hospitality & Tourism , Chula Vista, California
