Information Technology Technician
Company: PARADISE INFOTECH & AUTOMATION
Location: El Cajon
Posted on: February 19, 2021
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Job Description:
Paradise InfoTech is seeking a rockstar technician looking to
take the next step into technical account management. This person
would join our team of fast-paced technicians in San Diego, CA as a
Network Support Technician or Technical Account Manager depending
upon qualifications. We specialize in Managed Services of primarily
Windows Servers and Desktops.Responsibilities:The Network Support
Technician will interface with clients, internal service, and
project departments. The job will include but is not limited to
installation, diagnosis, and troubleshooting of desktops, servers,
and Network devices both in our office and the client's office.This
will include but is not limited to:-- Install servers, computers,
routers, firewalls, and other equipment for clients--
Design/Implement/Support client-server and workstation
infrastructure-- Respond to service requests and repair
malfunctioning equipment/software in a timely manner-- File timely
technical reports and create or update technical documentation--
Some lifting of computer equipment-- Driving to client locations
will be required from time to time, company vehicle provided to
technicians and take-home vehicle provided to Account
ManagersPosition Requirements:-- Ideal applicants will have
familiarity with Windows Servers, Windows 10, Office 365, SQL,
Active Directory, Virtualization-- Familiarity with Cisco,
SonicWall, Dell, EMC, VMWare, or similar technologies-- Proficiency
with switches, firewalls, IP routing, network security, VOIP--
Proficiency with virtualization-- Familiarity with Cloud, including
Azure, Office 365, AWS-- Superior troubleshooting skills are a
must-- Must be a fast learner with good verbal and written
communication skills-- Excellent customer service skills-- 2+ Years
of Network experience-- Advanced knowledge of computer networking--
Advanced knowledge of PC hardware-- Advanced knowledge of Windows
operating system and utilities-- 3 years MSP Experience Preferred--
Good driving record required-- Organized and process-driven
individual-- Ability to communicate effectively with clients and
supervisors about issues-- Client first attitudeBenefits--
Competitive Salary-- PTO-- 401K-- 50% healthcare paid by the
company-- Company Vehicle based on the position-- Company Cell
Phone-- Company Laptop
Keywords: PARADISE INFOTECH & AUTOMATION, El Cajon , Information Technology Technician, IT / Software / Systems , El Cajon, California
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