Information Technology Technician

Company: PARADISE INFOTECH & AUTOMATION
Location: El Cajon
Posted on: February 19, 2021

Job Description:

Paradise InfoTech is seeking a rockstar technician looking to take the next step into technical account management. This person would join our team of fast-paced technicians in San Diego, CA as a Network Support Technician or Technical Account Manager depending upon qualifications. We specialize in Managed Services of primarily Windows Servers and Desktops.Responsibilities:The Network Support Technician will interface with clients, internal service, and project departments. The job will include but is not limited to installation, diagnosis, and troubleshooting of desktops, servers, and Network devices both in our office and the client's office.This will include but is not limited to:-- Install servers, computers, routers, firewalls, and other equipment for clients-- Design/Implement/Support client-server and workstation infrastructure-- Respond to service requests and repair malfunctioning equipment/software in a timely manner-- File timely technical reports and create or update technical documentation-- Some lifting of computer equipment-- Driving to client locations will be required from time to time, company vehicle provided to technicians and take-home vehicle provided to Account ManagersPosition Requirements:-- Ideal applicants will have familiarity with Windows Servers, Windows 10, Office 365, SQL, Active Directory, Virtualization-- Familiarity with Cisco, SonicWall, Dell, EMC, VMWare, or similar technologies-- Proficiency with switches, firewalls, IP routing, network security, VOIP-- Proficiency with virtualization-- Familiarity with Cloud, including Azure, Office 365, AWS-- Superior troubleshooting skills are a must-- Must be a fast learner with good verbal and written communication skills-- Excellent customer service skills-- 2+ Years of Network experience-- Advanced knowledge of computer networking-- Advanced knowledge of PC hardware-- Advanced knowledge of Windows operating system and utilities-- 3 years MSP Experience Preferred-- Good driving record required-- Organized and process-driven individual-- Ability to communicate effectively with clients and supervisors about issues-- Client first attitudeBenefits-- Competitive Salary-- PTO-- 401K-- 50% healthcare paid by the company-- Company Vehicle based on the position-- Company Cell Phone-- Company Laptop

Keywords: PARADISE INFOTECH & AUTOMATION, El Cajon , Information Technology Technician, IT / Software / Systems , El Cajon, California