Remote Senior SaaS Software Support Specialist

Company: VirtualVocations
Location: El Cajon
Posted on: April 28, 2021

Job Description:

A software company is in need of a Remote Senior SaaS Software Support Specialist. Core Responsibilities of this position include: Handling customer support tickets and questions Being a customer evangelist; listen to their problems Learning and knowing our product inside out, building your knowledge base Applicants must meet the following qualifications: 3+ years of experience in a similar role supporting SaaS and Enterprise products Ideally a former programmer, DevOps or IT engineer Technical experience with virtualization platforms such as VMware, Hyper-V Understanding of architecture, migrations, and management of hybrid / private cloud platforms Some administrative experience of Windows

Keywords: VirtualVocations, El Cajon , Remote Senior SaaS Software Support Specialist, IT / Software / Systems , El Cajon, California

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