ElCajonRecruiter Since 2001
the smart solution for El Cajon jobs

CASINO HOST-ASIAN MARKET- Loyalty

Company: SYCUAN CASINO
Location: El Cajon
Posted on: February 23, 2021

Job Description:

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people...a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Cultivates, develops and grows casino revenue & profit from premium slot and table game players from Asian market segments, specifically in the Chinese, Vietnamese and Korean Market. Actively prospecting for new business.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

  • Retains casino client base by interacting on a frequent basis with high value slot and table games players to build and retain loyalty ensuring an excellent guest experience; leverages property amenities/programs to targeted players, determining player value based on analysis of player tracking data, anticipating and responding to needs of targeted guests including arranging accommodations and amenities (shows, hotel, restaurant, transportation) to and/or offsite events.
  • Floor presence - Meets and greets players on the casino floor, at special events and promotions. Identifying potential high value players on table games or slots
  • Telemarketing- Solicit participation in Casino events and promotions through outbound phone calls. Identify inactive and high value Casino guests, and driving incremental visits through outbound phone calls.
  • Provides support to the Player Development Team by either by answering and facilitating casino Player Development calls, or VIPs approaching the VIP desk; responding to player needs and requests, issuing complimentary items based on player value: promoting Player Development promotions to new and existing players; resolving player issues and complaints following established procedures, promptly notifying management of guest comments and/or complaints.
  • Community Development - Attend targeted community events, representing Sycuan in the community in person or electronically; Hosting on and off property events, and acting as a liaison between VIP guests and the Player Development team.

    Job Specifications:

    Education and Experience:

    Essential:
  • Excellent verbal communication skills in Cantonese, Mandarin, Vietnamese or Korean.
  • Ability to read and write in Cantonese, Mandarin, Vietnamese or Korean
  • Hospitality experience
  • 2 years guest service experience
    Desirable:
  • Prior Host experience
    Skills and Knowledge:

    Essential:
  • Ability to maintain high standards of professionalism, and discretion in all communications to, about, or with customers including their arrangements and finances.
  • Ability to maintain confidentiality of all player accounts
  • Ability to interact effectively with team members and guests
  • Ability to communicate effectively in the English language
  • Ability to prioritize and perform multiple tasks and assignments
  • Ability to perform simple mathematical calculations
  • Ability to understand and follow verbal directives and written directions
  • Ability to perform data entry
  • Ability to appear for work on time
  • Ability to sit and stand for up to eight hours at a time
  • Ability to accept constructive criticism
  • Ability to work in a smoking environment
  • Ability to maintain confidentiality
  • Ability to work weekends and all casino shifts (Day, Swing, Graveyard), including Holidays
    Desirable:
  • Knowledge of casino games
  • Knowledge of MS Office to include Word and Excel
  • Multi-lingual (Vietnamese, Korean, Mandarin, Cantonese)

    Supervisory/Managerial Accountability:

    Direct: None
    Indirect: None

    If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team! Associated topics: bell attendant, bellhop, bellstand attendant, clubhouse, concierge, door attendant, reservations, service representative, spa, vip

Keywords: SYCUAN CASINO, El Cajon , CASINO HOST-ASIAN MARKET- Loyalty, Other , El Cajon, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Supervisor-Traffic
Description: Current Living Spaces Employees: Please apply via your internal Workday Account. br br Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay (more...)
Company: Living Spaces
Location: Perris
Posted on: 02/26/2021

Line Cook - Flexible Hours
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in (more...)
Company: Chilis
Location: Santee
Posted on: 02/26/2021

Part t Time Asset Protection (Security Guard)
Description: Current Living Spaces Employees: Please apply via your internal Workday Account. br br Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay (more...)
Company: Living Spaces
Location: Perris
Posted on: 02/26/2021


Armed Security Officer-$1000 Hiring Bonus Trolley Officer
Description: At Allied Universal-, we continue to build an inclusive, Be Phenomenal-, culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers (more...)
Company: Allied Universal
Location: Poway
Posted on: 02/26/2021

Line Cook - LA Cypress Chili's
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in (more...)
Company: Chilis
Location: Cypress
Posted on: 02/26/2021

Warehouse Supervisor
Description: Current Living Spaces Employees: Please apply via your internal Workday Account. br br Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay (more...)
Company: Living Spaces
Location: Perris
Posted on: 02/26/2021

Houseman
Description: Are you committed to holding cleanliness next to godliness Do you have a rare penchant for getting everything just right and striving for your work to be perfect PeopleReady is now hiring meticulous (more...)
Company: PeopleReady
Location: Redlands
Posted on: 02/26/2021

Systems Engineer
Description: Description:This role will be working on the critical care line. The specific product is called Cogent, which is on of the legacy products involved with catheters, etc. Technical skills: Electronics/software (more...)
Company: Aerotek
Location: San Clemente
Posted on: 02/26/2021

Line Cook
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in (more...)
Company: Chilis
Location: Santee
Posted on: 02/26/2021

Systems Test Engineer
Description: A2e Currently Assisting a Client Seeking br br Title Systems Test Engineer br br Location Rancho Bernardo Remote During Covid br br Start
Company: A2e Technologies
Location: Poway
Posted on: 02/26/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

El Cajon RSS job feeds