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Supervisor

Company: Sycuan
Location: El Cajon
Posted on: May 3, 2021

Job Description:

TABLE GAMES FLOOR SUPERVISOR

Casino, 5485 Casino Way, El Cajon, California, United States of America Req #1416

Tuesday, April 13, 2021

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people...a Tribe living together, farming, hunting and fishing to survive.Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Supervises dealers in an assigned table section

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

+ Promotes guest relations by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25%

+ Facilitates the accurate collection of revenue by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25%

+ Protects game integrity by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25%

+ Supervises Dealers by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15%

+ Ensures departmental processes are initiated and/or completed by preparing forms and documents as required. - 10%

Job Specifications:

Education and Experience:

Essential:

+ High School Diploma or G.E.D.

+ 2 years of dealing experience

+ Experience dealing craps or roulette

Desirable:

+ Table games floor manager experience and/or training

+ Experience scheduling dealers and dealer rotations

+ Tribal gaming experience

Skills and Knowledge:

Essential:

+ Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes

+ Ability to communicate effectively with players and team members

+ Ability to understand and follow verbal directives and written directions

+ Ability to provide guidance to table game team members

+ Ability to maintain professionalism and composure

+ Ability to perform simple mathematical calculations

+ Ability to complete forms and documents

+ Ability to stand or walk for up to six hours at a time

+ Ability to work in a smoking environment

+ Ability to accept constructive criticism

+ Ability to appear for work on time

+ Ability to work any shift

+ Ability to work overtime

+ Working knowledge of MS Word and Outlook

Desirable:

+ Basic understanding of rules and procedures applicable to pai-gow and/or poker games

+ Ability to rate guest playing skills

+ Ability to card count

+ Advanced computer skills

+ Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Other details

+ Pay Type Hourly

Apply Now

+ Casino, 5485 Casino Way, El Cajon, California, United States of America

Keywords: Sycuan, El Cajon , Supervisor, Other , El Cajon, California

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