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Golf Resort Hotel Room Server

Company: Sycuan Gaming Center
Location: El Cajon
Posted on: June 6, 2021

Job Description:

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of peoplea Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides hotel guests and team members with meal service

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

  • Provides hotel guests with meal service by receiving guest orders, wheeling food carts or carrying trays into guest room with guest's approval, setting up tables as appropriate, delivering food, drinks, silverware, condiments, and checking back to remove used platters, plates, cups, glassware, condiments, utensils, and food carts, returning them to kitchen or designated area, and disposing of all trash. - 40%
  • Provides team members with meal service by acknowledging team members, promptly taking and serving orders, responding to team member requests, and collecting and processing payment and returning change following established procedures. - 30%
  • Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance, and treating guests in a friendly and courteous manner. - 15%
  • Provides accounting of transactions during shift by entering cash transactions in point-of-sale system, counting currency, logging guest discounts, VIP points and credit cards on cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team. - 10%
  • Ensures room server workstations are stocked and clean by completing and submitting supply requisitions, placing delivered water, food and supplies, cups and condiments in the server stations, and cleaning shelves, condiment holders, tables and counters according to established procedures. - 5%

Job Specifications:

Education and Experience:

Essential:

  • Current Food Handlers Card

Desirable:

  • Guest service and/or Hospitality experience
  • Cash handling experience
  • Concession experience
  • Server experience
  • Hotel room serving experience

Skills and Knowledge:

Essential:

  • Ability to work effectively with team members and guests
  • Ability to communicate effectively in the English language
  • Ability to maintain professionalism and composure
  • Ability to perform simple mathematical calculations
  • Ability to count U.S. currency and make change in a fast-paced environment
  • Ability to understand verbal directives and written instructions
  • Ability to accept constructive criticism
  • Ability to routinely lift and carry 50 lbs
  • Ability to stand and walk for up to eight hours at a time
  • Ability to bend, stoop, push and pull
  • Ability to appear for work on time

Desirable:

  • Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Other details

  • Pay Type Hourly
  • Employment Indicator TIP FRINGE

Apply Now

  • Resort, 3007 Dehesa Road, El Cajon, California, United States of America

Keywords: Sycuan Gaming Center, El Cajon , Golf Resort Hotel Room Server, Other , El Cajon, California

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