Unit Description:
Sodexo is looking for an Executive Chef-
Resource Operations Manager to support the San Diego area along
with the West Region- CA, NV, ID, OR.
This position is projected to be temporary
but can extend up to 1 year and will require travel to support the
Western US if necessary.
This position will be focused on kitchen
production and day to day kitchen operations.
We are looking for candidates who will:
- manage
the daily food production including production planning and
controls;
- ensure
Sodexo Culinary Standards including recipe compliance and food
quality;
- manage
food costing, controls and compliance;
- develop
menus and manage inventory;
- have
high expectations for customer service and quality of
food;
- have
the ability and willingness to develop and train frontline
employees;
- have
a passion for food and innovation;
- have
knowledge of special diets and allergens; and
- knowledge
of Sodexo Food Management System (FMS) is preferred.
The ideal candidate has:
- a
strong culinary background, with the demonstrated ability to stay
current with new culinary trends;
- excellent
leadership and communication skills with the ability to maintain
the highest of standards and implements company
policies;
- previous
experience working in a high volume facility preferably in a
Healthcare or Senior Living setting;
- strong
management skills.
Position Summary:
The Manager II, Regional Operations Support
(ROSI) has overall responsibility, or a portion of an on-sight
operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM)
as assigned by the Client executive. In this role, the
ROSI has direct accountability for executing Sodexo systems,
programs, resources, tools, and talent management that drives
operational excellence and our service commitments that
are: Predictable, Reliable, and Repeatable
Primary Responsibilities:
Client / Customer Service -
20%
- Navigates the client organization through effective
communication while influencing and persuading at multiple
levels. Seeks to collaborate for win-win outcomes.
- Provide effective communication for clients and customers to
ensure excellent customer service.
- Effectively partners with client and Sodexo employees to drive
successful outcomes.
- Complies with all client policies and procedures.
Operational Excellence - 40%
- Owns, drives, and measures operational excellence outcomes of
Sodexo and client.
- Effectively deploys, embeds and ensures Sodexo standardized
processes are in place.
- Creates a continuous quality improvement culture that drives
operational efficiencies.
- Drives change and creates a culture where change is embraced
and operationalized.
- Utilizes all operational processes to drive continuous
improvement and celebrate successes.
Analysis & Decision Making - 20%
- Utilizes tools within Sodexo Healthcare to drive and manage
middle of the page (Labor Expense, Raw Materials) to deliver
positive outcomes.
- Accountable for effective utilization of labor resources.
- Analyses data to engage in data driven decision making using
data, logic, benchmarking, and leading practices in decision making
to determine best solutions for the business.
- Effective risk management by ensuring consistent regulatory and
legal compliance.
- Compliance with supply chain management requirements.
- Understands and effectively manages unit finances in the Sodexo
budgets.
- Sets operational goals with key metrics and ensures quick
analysis of variances to ensure a prompt resolution and mitigate
adverse impact on our clients or our performance.
- Delivers predictable top and bottom-line results at the site,
relentless focus on driving efficiency, and makes difficult
decisions.
- Effectively delegates operational responsibilities to
appropriate individuals / positions.
- Follows best practices in decision making to determine best
solutions for the business.
Safety - 10%
- Ensures that individuals performing service-related tasks have
the competence to do so without putting the health and safety of
themselves or others at risk.
- Behaviors include: Working as a team for
safety
- Communicating Effectively for Safety
- Managing Safety Risks
- Optimizing Human and Environmental Factors
- Recognizing, respond and reporting incidents
- Adherence to all operational safety practices and
protocols
- Drives a safety culture throughout the team
Talent - 10%
- Ability to effectively manage aspects of Human Resources (ie.
Leadership, People Management, Employee Relations, etc) to support
individual and team development and drive operational
outcomes.
- Creates a culture of continuous learning and development for
self and those within the unit assigned.
Qualifications & Requirements:
Basic
Education Requirement - Bachelor's Degree in a relevant
field or equivalent experience
Basic
Management Experience - 3 years
Basic
Functional Experience - 3 years work experience in
facilities (e.g., maintenance, plant operations, engineering
services, grounds, custodial/environmental, or transportation) or
food (e.g., food services or operations, concessions, retail sales,
store operations, or vending) services, CTM, or Clinical
Nutrition
Sodexo is
an EEO/AA/Minority/Female/Disability/Veteran employer.
