Collision Center Production Manager

Company: Honda of El Cajon
Location: El Cajon
Posted on: August 7, 2022

Job Description:

Job Description [COMPANY OVERVIEW]BENEFITS RESPONSIBILITIES

• Manage the daily operations of the collision center to ensure customer needs are met with quality and efficiency
• Forecast goals and objectives for the department
• Manage workflow through the office, body, parts, and paint departments
• Create and manage budgets including cost control for the department
• Provide outstanding customer service experience by providing fair estimates, clear communication and building loyal clientele
• Create cohesive relationships and work with insurance adjusters and appraisers
• Approve all adjustments on body and paint estimates
• Approve all requisitions for materials and supplies
• Handle customer complaints and adjustment matters
• Hire, train, motivate, counsel, monitor, and schedule employees within the department
• Responsible for employee scheduling & customer appointment scheduling
• Understand, keep abreast of and comply with federal, state and local regulations that affect departmental operations: hazardous waste disposal, OSHA right-to-know, etc.
• Oversee materials inventory & orderingREQUIREMENTS
  • Previous experience in a collision center/body shop, with preference given to those in a manager-level role
  • Previous experience and working knowledge of body repair and insurance processes
  • Demonstrated leadership skills and ability to lead and manage teams
  • Ability to multi-task and respond to a rapidly changing environment
  • Excellent communication skills, both verbal and written

Keywords: Honda of El Cajon, El Cajon , Collision Center Production Manager, Professions , El Cajon, California