Remote Call Center Mortgage Service Representative
Company: VirtualVocations
Location: El Cajon
Posted on: November 22, 2021
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Job Description:
A multi-state community-focused bank is seeking a Remote Call
Center Mortgage Service Representative. Individual must be able to
fulfill the following responsibilities: Answer incoming customer
questions regarding mortgage payments, escrow, hazard insurance,
taxes and mortgage website Retrieve account information required to
formulate complete and accurate responses that address customer
inquiries Research customer complaints or problems related to their
accounts or Bank services and resolve them Must meet the following
requirements for consideration: High school diploma or equivalent
(GED) Minimum of 6 months' experience in customer service, sales
and/or related experience Strong telephone skills Good
organizational skills Good communication skills Basic familiarity
with personal computers (PC)
Keywords: VirtualVocations, El Cajon , Remote Call Center Mortgage Service Representative, Sales , El Cajon, California
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